FAQ

While we primarily use client-provided products, our cleaners carry their own backup supplies for specialty situations or to address unexpected cleaning needs. This ensures we're always prepared to deliver a complete and satisfactory cleaning experience.

At Nancy's Cleaning, we strive to be a top quality service, and believe transparent and fair pricing is essential. We avoid a one-size-fits-all approach and instead, carefully consider several factors to create a personalized quote for your needs. Here's what we take into account: - Home size & layout - Frequency of cleaning - Number of occupants - Specific cleaning needs - Accessibility and special considerations Ultimately, our goal is to provide you with an accurate and competitive quote that reflects the specific cleaning needs of your home or office.

No problem! Our cleaners always carry a backup set of essential cleaning supplies to ensure your home gets a thorough clean regardless.

Absolutely! If you have specific products you prefer and trust, we're happy to use what you provide during your cleaning.

We implemented a policy where clients provide cleaning products and tools for their homes to help ensure the highest level of hygiene and germ prevention by minimizing the transportation of cleaning materials between different homes.

We understand that everyone has a unique schedule. That's why we offer flexible scheduling options to ensure your cleaning service seamlessly integrates into your life. How it Works: Tell us your Availability : Share your preferred days and timeframes (2 options are helpful!). Our team strives to accommodate your requests whenever possible. Collaborative Scheduling : We'll work with you to find a mutually agreeable time slot that fits within our current schedule. Confirmation & Preparation : Once confirmed, you'll receive any necessary information to prepare for your cleaning service. Please Note: While we can't guarantee your exact preferences, we prioritize client needs and make every effort to accommodate your desired schedule. Additionally, a 1-2 week lead time allows us to smoothly integrate new clients into our schedule. **Consider reoccurring cleaning services for consistent scheduling

We believe in building relationships with our clients. That's why you'll have the same dedicated cleaner for every visit. No more revolving door of unfamiliar faces! Benefits of using our dedicated cleaners: - Trust & Comfort - Personalization & Preferences - Efficiency - Stronger Communication We understand the importance of feeling comfortable with who enters your home. That's why we invest in building long-term, trusting relationships with our clients & cleaners. Contact us today to learn more about our dedicated cleaning approach!

Our painting services are simple. We typically do it by square foot and our team can handle all the prep from start to finish. Give us a call to discuss details and see if we would be a good fit!